Fast, Trusted LIM Support at Nemours Children's Hospital
Situation:
In late June, Nemours Children's Hospital experienced a critical issue in Operating Room 1—a Line Isolation Monitor (LIM) panel began alarming during active surgical schedules. The hospital’s initial outreach to their usual vendor, Schneider Electric, resulted in service delays and a costly evaluation quote that slowed resolution and created uncertainty.
PG LifeLink Response:
The hospital turned to Powerlogics, PG LifeLink’s trusted representative in the region. Stephanie Facciponte responded immediately—providing a same-day quote, coordinating a site visit, and scheduling certified technicians to resolve the LIM issue with urgency.
While onsite the PG LifeLink technician also tested Line Isolation Monitors in two additional OR’s for the facility that were of concern to confirm proper operation.The Powerlogics and PG LifeLink team handled each situation with consistent responsiveness and professionalism.
“Once we explained the issue and the disruption it was causing in the OR suite—especially during surgeries—Stephanie quickly provided a quote, arranged a site visit, and scheduled technicians to resolve the issue.”
Results:
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Operating Room functionality was restored quickly, avoiding extended disruption during surgical cases
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The hospital received clear, fair pricing with no unnecessary evaluation delays
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Nemours gained renewed trust in a responsive partner for future power safety needs
Testimonial:
“The quick response, fair pricing, and the trust you’ve instilled in us have made it clear that we made the right choice. We are excited to continue this partnership and look forward to many more years of collaboration.” – John Reduga, Facility Manager, Nemours Children’s Hospital